Privacy Policy

At Interlabel, we value clarity, precision and trust. That also applies to the way we handle personal data.

This Privacy Policy explains how Interlabel NV collects, uses, stores and protects personal data through this website and related communication channels.

This policy applies to the website:

interlabel.be

1. Who we are

This website is operated by:

Interlabel NV
Industrial Avenue 14
3200 Aarschot
Belgium

Website: interlabel.be
Email: toon.vanrompuy@interlabel.be
Telephone: +32 16 56 82 49

Company number: BE0403.561.768
VAT number: BE 0403.561.768
Legal form: NV
Registered office: Nijverheidslaan 14, 3200 Aarschot, Belgium

Interlabel NV is the data controller for the personal data processed through this website.

2. What personal data we collect

When you contact us through the website contact form, we may collect the following personal data:

First name and last name
Email address
Telephone number
The content of your message

We do not ask visitors to upload files through the website contact form.

When you use our website, we may also collect technical and analytical data through cookies or similar technologies, depending on your cookie preferences. This may include:

IP address
Browser type
Device information
Pages visited
Time spent on the website
Interactions with the website
Approximate location based on technical data
Traffic source or campaign information

More information about cookies can be found in our Cookie Policy.

3. Why we process personal data

We process personal data for the following purposes:

To respond to questions, requests or enquiries
To follow up on potential projects or commercial requests
To communicate with professional contacts and potential customers
To provide information about our products, services or company
To manage and improve our website
To analyse website traffic and performance, if you consent to statistics cookies
To support marketing or remarketing activities, if you consent to marketing cookies
To comply with legal, administrative or security obligations

We only process personal data when there is a valid reason to do so.

4. Legal basis for processing

We process personal data based on one or more of the following legal grounds:

Consent
For example, when you accept non-essential cookies such as statistics, marketing or external media cookies.
Legitimate interest
For example, when we respond to business enquiries, maintain our website, protect our systems or communicate with professional contacts.
Pre-contractual steps
For example, when you contact us about a potential project, quotation or collaboration.
Legal obligation
When we are required to process or retain certain information under applicable law.

5. Contact form submissions

When you submit a contact form on our website, your details are sent to us by email and may also be stored in WordPress.

We use this information only to process and follow up on your request.

Contact form submissions are kept for a maximum of 12 months, unless a longer retention period is necessary because of an ongoing business relationship, legal obligation, dispute or legitimate business need.

We do not sell your personal data to third parties.

6. Cookies and tracking technologies

Our website uses cookies and similar technologies.

Some cookies are necessary for the website to function properly. Other cookies, such as statistics, marketing or external media cookies, are only used with your consent.

We may use tools such as:

Google Analytics
Google Tag Manager
Meta Pixel
Google Maps
YouTube embeds

These tools may process technical data or online identifiers, depending on your cookie preferences.

You can manage or withdraw your cookie consent at any time through the cookie settings on our website.

More information can be found in our Cookie Policy.

7. Third-party services

We may use third-party services to operate, secure, analyse or improve our website.

These may include:

Website hosting providers
WordPress and website plugins
Google services, such as Google Analytics, Google Tag Manager, Google Maps and YouTube
Meta Pixel
Email and communication services

These third parties may process personal data on our behalf or as independent controllers, depending on the service.

Where necessary, we take appropriate measures to ensure that personal data is processed securely and in accordance with applicable data protection law.

8. Hosting

Our website is hosted by a professional hosting provider.

The hosting provider may process technical data necessary to keep the website available, secure and functional.

9. International transfers

Some third-party services used on this website may process personal data outside the European Economic Area.

Where required, such transfers are protected by appropriate safeguards, such as standard contractual clauses or other mechanisms recognised under applicable data protection law.

For more information, please consult the privacy policies of the relevant third-party providers.

10. How long we keep personal data

We do not keep personal data longer than necessary.

Contact form submissions are kept for up to 12 months, unless a longer retention period is required for legitimate business, contractual, legal or administrative reasons.

Cookie-related data is retained according to the settings and retention periods of the relevant cookie or third-party service.

Technical logs may be kept for security, maintenance and troubleshooting purposes for as long as reasonably necessary.

11. Security

We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, alteration or disclosure.

These measures may include secure hosting, access controls, website maintenance, plugin updates and appropriate administrative safeguards.

No method of transmission or storage is completely secure, but we take care to protect personal data in a way that reflects the trust placed in us.

12. Your rights

Under applicable data protection law, you have the right to:

Access your personal data
Correct inaccurate or incomplete personal data
Request deletion of your personal data
Restrict the processing of your personal data
Object to certain types of processing
Request data portability, where applicable
Withdraw your consent at any time, where processing is based on consent

To exercise your rights, you can contact us at:

toon.vanrompuy@interlabel.be

We may ask you to verify your identity before responding to your request.

13. Complaints

If you believe that your personal data has not been processed correctly, you can contact us so we can review your request.

You also have the right to lodge a complaint with the Belgian Data Protection Authority:

Belgian Data Protection Authority
Rue de la Presse 35
1000 Brussels
Belgium
www.dataprotectionauthority.be

14. Links to other websites

Our website may contain links to third-party websites or external platforms.

Interlabel NV is not responsible for the privacy practices, content or security of external websites.

We recommend reviewing the privacy policies of these websites before sharing personal data with them.

15. Changes to this Privacy Policy

We may update this Privacy Policy when our website, tools, services or legal obligations change.

The latest version will always be available on this website.

16. Contact

If you have any questions about this Privacy Policy or the way we process personal data, you can contact us at: